PRIVACY POLICY

We take your personal information seriously

📑 Privacy Policy
 
Effective Date: December 13, 2024
Star Bank Daeppang (“the Company”) values your privacy and complies with applicable data protection laws. This Privacy Policy explains how we collect, use, and protect personal data when you use our K-pop digital content and related services (“Services”).
 
1. Information We Collect
 
We may collect the following types of personal information:
 
Required Information: Name, email address, payment information, transaction records, service usage records
 
Optional Information: Profile image, user preferences, and other information provided voluntarily
2. Purpose of Collection and Use
 
Personal information is used for the following purposes:
 
To provide and operate K-pop digital content and related Services
 
To process payments, refunds, and transaction confirmations
 
To deliver customer support and handle inquiries or complaints
 
To send service announcements and marketing information (with consent)
 
To comply with legal obligations, including youth protection requirements
3. Retention and Deletion
 
Personal data will be retained only as long as necessary to fulfill the purposes stated above or as required by law (e.g., e-commerce transaction records).
 
Upon membership withdrawal, personal data will be securely deleted, except where retention is required by applicable laws.
 
User-generated content (e.g., posts, comments) may remain available after account deletion.
4. Sharing and Third-Party Disclosure
 
The Company does not share personal information with third parties without User consent, except when required by law.
 
In limited cases, we may provide information to service partners strictly for payment processing, hosting, or delivery of Services.
5. Data Processing and Outsourcing
 
To provide Services, we may outsource certain operations to trusted third-party service providers:
 
Payment Gateways: TossPayments, PayPal, and other PG companies
 
Hosting & Cloud Providers: For secure operation of the Service
 
Other Partners: For technical support and customer communication
 
All partners are contractually obligated to comply with data protection laws.
 
6. User Rights
 
Users may request access, correction, deletion, or suspension of processing of their personal data.
 
Users may withdraw consent at any time, which may limit Service availability.
 
Requests should be made via email (see contact information below).
7. Cookies and Tracking
 
We use cookies to improve user experience, store preferences, and analyze Service usage.
 
Users can refuse cookies through browser settings, though some functions of the Services may be limited.
8. Youth Protection
 
Star Bank Daeppang does not provide harmful or inappropriate content to minors.
 
Parental or guardian consent is required for minors under applicable law.
 
A designated Youth Protection Officer manages all related inquiries.
 
Youth Protection Officer
 
Name: Hyerin Jung
 
Contact: starbank.daeppang@gmail.com
9. Security Measures
 
We take technical and administrative measures to protect personal data against loss, theft, unauthorized access, disclosure, alteration, or destruction.
However, despite our best efforts, no system is completely secure.
 
10. International Users
 
For Users outside Korea, personal information may be transferred and processed in Korea. By using our Services, you consent to such transfers in compliance with applicable data protection laws.
 
11. Changes to This Policy
 
This Privacy Policy may be revised to reflect changes in laws, regulations, or Services. Updates will be notified via email or Service announcements.
 
12. Contact Information
 
For questions or concerns about this Privacy Policy or your personal data:
📩 Email: starbank.daeppang@gmail.com
📍 Address: 3F, 14-8 Teheran-ro 70-gil, Gangnam-gu, Seoul, South Korea