PRIVACY POLICY

We take your personal information seriously

📑 Privacy Policy

Effective Date: December 13, 2024

Star Bank Daeppang (“the Company”) values your privacy and complies with applicable data protection laws. This Privacy Policy explains how we collect, use, and protect personal data when you use our K-pop digital content and related services (“Services”).

1. Information We Collect

We may collect the following types of personal information:

Required Information: Name, email address, payment information, transaction records, service usage records

Optional Information: Profile image, user preferences, and other information provided voluntarily

2. Purpose of Collection and Use

Personal information is used for the following purposes:

To provide and operate K-pop digital content and related Services

To process payments, refunds, and transaction confirmations

To deliver customer support and handle inquiries or complaints

To send service announcements and marketing information (with consent)

To comply with legal obligations, including youth protection requirements

3. Retention and Deletion

Personal data will be retained only as long as necessary to fulfill the purposes stated above or as required by law (e.g., e-commerce transaction records).

Upon membership withdrawal, personal data will be securely deleted, except where retention is required by applicable laws.

User-generated content (e.g., posts, comments) may remain available after account deletion.

4. Sharing and Third-Party Disclosure

The Company does not share personal information with third parties without User consent, except when required by law.

In limited cases, we may provide information to service partners strictly for payment processing, hosting, or delivery of Services.

5. Data Processing and Outsourcing

To provide Services, we may outsource certain operations to trusted third-party service providers:

Payment Gateways: TossPayments, PayPal, and other PG companies

Hosting & Cloud Providers: For secure operation of the Service

Other Partners: For technical support and customer communication

All partners are contractually obligated to comply with data protection laws.

6. User Rights

Users may request access, correction, deletion, or suspension of processing of their personal data.

Users may withdraw consent at any time, which may limit Service availability.

Requests should be made via email (see contact information below).

7. Cookies and Tracking

We use cookies to improve user experience, store preferences, and analyze Service usage.

Users can refuse cookies through browser settings, though some functions of the Services may be limited.

8. Youth Protection

Star Bank Daeppang does not provide harmful or inappropriate content to minors.

Parental or guardian consent is required for minors under applicable law.

A designated Youth Protection Officer manages all related inquiries.

Youth Protection Officer

Name: Hyerin Jung

Contact: starbank.daeppang@gmail.com

9. Security Measures

We take technical and administrative measures to protect personal data against loss, theft, unauthorized access, disclosure, alteration, or destruction.

However, despite our best efforts, no system is completely secure.

10. International Users

For Users outside Korea, personal information may be transferred and processed in Korea. By using our Services, you consent to such transfers in compliance with applicable data protection laws.

11. Changes to This Policy

This Privacy Policy may be revised to reflect changes in laws, regulations, or Services. Updates will be notified via email or Service announcements.

12. Contact Information

For questions or concerns about this Privacy Policy or your personal data:

📩 Email: starbank.daeppang@gmail.com

📍 Address: 3F, 14-8 Teheran-ro 70-gil, Gangnam-gu, Seoul, South Korea